Terms & Conditions

1. All prices are shown in € euro and include VAT but exclude any delivery and credit card transaction charges. Our price does not include VAT for non EU countries.
2. All prices on our website are Web Exclusive Prices. Prices and stock levels in our physical stores may vary.
3. Sale items are not eligible for a refund. These are end of line items and are offered at this price as "final sale" with the condition that they are not eligible for a refund.
4. We reserve the right to change any advertised prices at any time.
5. The price you pay is the price displayed on this website at the time we receive your order, except in the instance where an error has occurred with the price shown on the website.
6. Please note that prices may change from time to time.
7. When placing an order you are purchasing the item(s) at the price(s) shown at that time.
8. Should a price subsequently change after your order is placed we are unable to adjust your order to the new price. Please note that this site may include inaccuracies, incorrect pricing or typographical errors.  Whilst every care has been taken to avoid these please understand that they can occur.  We will endeavour to rectify all errors as soon as possible but will not be held liable in the meantime.  In the event that an error is discovered with the price of any goods you have ordered:
9. We will inform you as soon as we can whereupon we will give you the option of amending your order at the correct price or cancelling it.
10. If you cancel your order and it has not been dispatched we will give you a full refund.
11. In the event that we are unable to contact you we will treat the order as cancelled.
12. We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

• Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
• Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
• Non-Payment.If payment is not received within a reasonable amount of time after the order has been placed, we may cancel an order without notice.
• If an Item is out of stock and we are unable to ship the item a refund will be issued.

1. Sale items are not eligible for a refund. These are end of line items and are offered at this price as "final sale" price with the condition that they are not eligible for a refund.

• Payment can be made by most major credit or debit cards. We also accept paypal.
• We reserve the right to apply surcharges to payments made by credit cards to reflect the transaction charges levied by the respective credit card companies.
• Full payment for your goods is taken when a new order is created.
• We do not give out paper invoices. We will email an order summary to you if you have given us an email address.

• All products are subject to availability and may be changed at any time.
• If your order cannot be fulfilled you will be offered an alternative or given a full refund.

• We deliver to most addresses within Ireland & the UK. (See our delivery page for further information on pricing and delivery timeframes).
• Upon delivery a signature will be required.
• Delivery dates are estimated at all times and may be delayed from time to time (e.g. due to sudden stock shortages, weather related delays, or delivery vehicle breakdowns).

• Do not wear or use any unwanted items. This counts as acceptance of goods and the item is then non-returnable and non-refundable.
• You have a statutory right to return unopened goods up to 7 days after receiving your order (“the cooling off period”). 
• You must notify us of your wish to cancel within 7 days, starting the day after delivery.
• After informing us of the return you have 7 days to return the goods to - Clonanav Fly Fishing, Ballymacarbry, Clonmel, Co Waterford - Ireland - E91XY44 
• You have a duty of care while the goods are in your possession and we reserve the right to charge you for any damage that may have occurred during this period.

All product information shown on the website is believed to be correct and accurate from the source material (i.e. manufacturer's documentation). However we regret that we cannot be held responsible for any errors or omissions.
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

None of the above affects your statutory rights as a consumer. We reserve the right to amend our terms and conditions clauses wherever consumer statutory rights are not affected.

Clonanav Fly Fishing Ltd

Ballymacarbry, Clonmel, Co Waterford - IRELAND E91XY44
Email: info@flyfishingireland.com

Phone: +353 (52) 6136765

Our policy lasts 14 days from when you receive your order.  

Make sure that all returned items are unused/unworn. Any items returned should be in the same condition as it was when you received it and must include all tags or labels and be in the original packaging.

The cost of returning unwanted items is at your expense and we recommend that you use a carrier who can give you a ‘proof of posting’, as until the parcel is received by us, it will remain your responsibility.

• Do not wear or use any unwanted items. This counts as acceptance of goods and the item is then non-returnable and non-refundable.
• You have a statutory right to return unopened goods up to 7 days after receiving your order (“the cooling off period”). 
• You must notify us of your wish to cancel within 7 days, starting the day after delivery – please email us at info@flyfishingireland.com
• You have a duty of care while the goods are in your possession and we reserve the right to charge you for any damage that may have occurred during this period. The goods should reach us within 7 days to be eligible for a refund.

Several types of goods are exempt from being returned.

Sale items - Any items that are on sale cannot be returned. These are deemed end of line items and cannot be returned and are being offered at the lower price to reflect this.

Waders that have been worn in water

Rods that have been used

Reels that have been used

Fly Lines that have been used

Additional non-returnable items: 
Gift cards

Please email info@flyfishingireland.com and we will send you a returns form which must be completed and returned with the returned items.  

Once you receive the form please fill it out and send the items back to us using a trackable service. The customer is responsible for the return costs. Goods must reach us within 14 days of you receiving them to be eligible for a refund.

Shipping
To return your product, you should mail your product to: Clonanav Fly Fishing, Ballymacarbry Clonmel, Co Waterford IE E91XY44 IRELAND

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, we do not refund the original shipping costs.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for returned goods lost or damaged in transit.

If your order arrives damaged or with items missing please inform us within 7 days of receipt.  Otherwise we cannot issue a refund or replacement.  Photos of the damaged item along with photos of the damaged packaging must be sent.  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping costs are not refunded.

Our policy lasts 14 days from when you receive your order.  

Make sure that all returned items are unused/unworn. Any items returned should be in the same condition as it was when you received it and must include all tags or labels and be in the original packaging.

The cost of returning unwanted items is at your expense and we recommend that you use a carrier who can give you a ‘proof of posting’, as until the parcel is received by us, it will remain your responsibility.

• Do not wear or use any unwanted items. This counts as acceptance of goods and the item is then non-returnable and non-refundable.
• You have a statutory right to return unopened goods up to 7 days after receiving your order (“the cooling off period”). 
• You must notify us of your wish to cancel within 7 days, starting the day after delivery – please email us at info@flyfishingireland.com
• You have a duty of care while the goods are in your possession and we reserve the right to charge you for any damage that may have occurred during this period. The goods should reach us within 7 days to be eligible for a refund.

Several types of goods are exempt from being returned.

Sale items - Any items that are on sale cannot be returned. These are deemed end of line items and cannot be returned and are being offered at the lower price to reflect this.

Waders that have been worn in water

Rods that have been used

Reels that have been used

Fly Lines that have been used

Additional non-returnable items: 
Gift cards

The items need to arrive here 14 days after you receive it to be eligible for a refund or exchange.

Since Brexit the UK is no longer in the EU and our prices to mainland UK do not include VAT. VAT and duties are charged by the courier prior to delivery.

For Non EU countries our prices do not include VAT. VAT and duties are charged by the courier prior to delivery.

For Northern Ireland customers VAT is not displayed in the price but will be added at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Clonanav Fly Fishing is not responsible for these charges if they are applied and are your responsibility as the customer.  If you decide to reject the package we cannot offer a refund.

Shipping costs will not be refunded.

If you reject the package this will incur a handling free of 25% and you will be refunded the balance on receipt of the package back to Clonanav Fly Fishing

If your return is subject to customs charges and VAT this is not our responsibility and you will have to pay these before we can accept the return.  Please ensure that the package is labeled as a return and has a zero value.